Featured artist: Shannon Crees

FAQs

Featured artist: Shannon Crees
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Library

FAQs

Answers for frequently asked questions

How do I join the library?

You can become a member online. It's free, easy and you don't have to live in the area. Being a member gives you access to longer Internet sessions, great Library and History events and you can borrow up to 30 items.  

Where is the Library?

Marrickville Library and History has four branches - Marrickville, Dulwich Hill, St Peters/Sydenham, and Stanmore. For where to find them, visit our locations page. Marrickvile Council Archives are located at Petersham Town Hall. 

How do I pay my library fees?

Pay your fees online or in person at any of our library branches. Visa and Mastercard credit cards are accepted. There is a 1% Council surcharge on credit card payments.

What is my PIN?

Your default PIN is your year of birth followed by the first 4 letters of your family name. For example: If your name was Jane Smith and you were born in 1956 your default pin number would be 1956SMIT. Please contact staff at 9335 2173 to confirm your PIN if this does not work for you.

How do I subscribe to the library's monthly eNewsletter?

Subscribe to our monthly eNewsletter by completing this online form

Why has the Library sent me an overdue notice for an item that I have returned?

It's most likely that the notice was mailed out before you returned the item. But, you can check My Account or contact the Library by phoning 9335 2173 to see if the item is still on your account. If you are sure you have returned the item, and it is still appearing on your account, please tell library staff so they can check the shelves for you.

Why do I have to pay an overdue fee when the Library didn't send me an overdue notice?

The Library sends out overdue notices as a courtesy. It is your responsibility as a member to return items by the due date given to you at the time of check out. Failure to receive an overdue notice is not accepted as a reason to waive fees.

I was next in line for a hold but now someone else has borrowed the item. How did this happen?

Marrickville Library is a member of the SWIFT network of libraries with Ashfield, Botany Bay, Burwood, Kogarah, and Strathfield. Belonging to SWIFT gives Marrickville Library members access to a larger and wider range of items. However, members of the library where the item is located have preference. So, if someone from a SWIFT Library puts a hold on a SWIFT item that you have reserved, they will get it first. Similarly, Marrickville Library members have preference over members of other SWIFT libraries for items held in the extensive Marrickville Library collection.  

Who do I ask about my account?

Our Ask a Librarian service provides information relating to books, your account and other material held by Marrickville Library and History Services. Our answers are based on factual documentation rather than opinions or subjective analysis.

Please click here for more information.

How do I volunteer at the Library?

Marrickville Library and History accepts volunteer applications on an ongoing basis as there isn’t always vacancies. Please download the application form and email us.

There is no financial reimbursement for these roles. Marrickville Council is committed to the principles of Equal Employment Opportunity.